Terms of use

1. What CourtPe is

CourtPe is a platform that lets you find sports venues (“clubs”) and book their courts, join open matches and sign up for club events. Clubs are independent businesses. They own and run the courts; we are not a party to the arrangement between you and the club, and we don't run any venue.

2. Your account

• You must be at least 13 to use CourtPe. If you are under 18, you need a parent or guardian's consent.
• Give accurate details and keep your sign-in secure. You are responsible for activity on your account.
• One account per person. Don't impersonate anyone.
• You can delete your account at any time in the app (Profile → Settings → Delete account) or on our Delete account page.

3. Bookings

• A booking is confirmed when CourtPe shows it as Confirmed. Some clubs review requests first; until the club accepts, your booking is a request, and the club may decline it or let it expire.
• Prices are set by the club and shown in Indian rupees, including GST where applicable. The price shown when you book is what the club expects you to pay.
• Turn up on time. The club may give the court to someone else if you are late or don't show up.
• Clubs may change or cancel a booking, for example because of weather, maintenance or an emergency. We will tell you when they do. Clubs are responsible for arranging any refund or alternative directly with you.

4. Paying at the venue

CourtPe does not take payment. You pay the club directly at the venue, by whatever methods the club accepts. Any receipt or tax invoice comes from the club. Payment disputes are between you and the club, though we will try to help if you contact us.

5. Cancellations

• Each club sets its own cancellation policy, which is shown on the club page and your booking (for example, “free cancellation up to 12 hours before”). You can cancel in CourtPe within that window.
• After the window closes, contact the club. The club decides whether to cancel and whether any charge applies.
• You can always withdraw a booking request that the club hasn't accepted yet.
• Repeated no-shows or late cancellations may lead clubs or us to limit your bookings.

6. Open matches and events

• Players who join an open match agree to play at the booked time and share the court cost as shown. Settle your share with the organiser or the club as they arrange.
• Levels are estimates based on a questionnaire and confirmed results. Report results honestly.
• Event entry, formats and prizes are set by the club running the event.

7. Club responsibilities

Clubs that list on CourtPe agree to:

• keep their courts, opening hours, prices and cancellation policy accurate and up to date;
• honour confirmed bookings, or tell players promptly and fairly if they can't;
• provide safe facilities and equipment and follow the law, including safety, licensing and tax rules;
• use players' personal data only to manage their bookings, and keep it confidential; and
• handle payments, receipts and refunds with players directly.

8. Conduct

When using CourtPe, don't:

• make bookings you don't intend to keep, or hold slots to resell them;
• harass, abuse or discriminate against players, club staff or anyone else;
• post false, offensive or unlawful content, or misuse other people's personal data;
• try to break, overload, scrape or get unauthorised access to CourtPe; or
• break the law or a club's house rules.

We may suspend or close accounts that break these terms. If we do, we will tell you why unless the law prevents it.

9. Sport involves risk

Playing sport carries a risk of injury. You take part at your own risk and should play within your fitness and ability. Clubs are responsible for their premises and equipment.

10. Our liability

• We provide CourtPe “as is”. We work to keep it accurate and available, but we can't promise it will always be error-free or uninterrupted, or that club information is always correct.
• We are not responsible for what happens at a venue, including the condition of courts, injuries, lost property, or a club's failure to honour a booking, except where the law says we are.
• To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability to you for any claim is limited to ₹1,000.
• Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

11. Changes

We may update CourtPe and these terms. We'll post changes here and update the date above, and tell you in advance if a change materially affects you. If you keep using CourtPe after a change takes effect, the new terms apply.

12. Governing law and disputes

These terms are governed by the laws of India. Please contact us first so we can try to resolve any problem. If we can't, the courts of India have jurisdiction.

13. Contact

Dash Impex LLP · harshnagalla@gmail.com. See also our Privacy policy.