Privacy policy
Last updated 29 October 2026
CourtPe helps you find and book sports courts in India and pay the club at the venue. This policy explains what personal data we collect, why we collect it, and the choices you have. It covers the CourtPe website and the CourtPe apps for iPhone and Android.
Who we are
CourtPe is published by Dash Impex LLP (“we”, “us”). For the purposes of India's Digital Personal Data Protection Act, 2023 (“DPDP Act”), we are the Data Fiduciary for the personal data described here. You are the Data Principal.
Questions, requests or complaints about your data: harshnagalla@gmail.com. This address also reaches our grievance officer.
What we collect
| Data | Why we use it |
|---|---|
| Account details: name, email address, profile photo (if your Google or Apple account provides one), and phone number if you give one | To create and secure your account, show your name to clubs and other players in your matches, and contact you about your bookings. |
| Player profile: city, sports you play, playing level and level-questionnaire answers, preferred hand and court side | To show courts in your city, suggest matches at your level and keep your level up to date from confirmed results. |
| Bookings and match history: clubs, courts, dates and times, prices, booking status, matches joined and results | To make and manage your bookings, share them with the club you booked, run open matches and calculate levels. |
| Approximate location, only when you tap “Around me” | To sort clubs by distance. Your location is used on your device to sort the list. We do not store it on our servers or track it in the background. |
| Push notification tokens | To send booking confirmations, reminders, match updates and club messages. You can turn categories off in notification settings. |
| Device and diagnostic data: device model, operating system and app version, and crash reports | To keep the service working and fix bugs. Crash reports may also be provided to us by Apple or Google if you allow it on your device. |
| Messages to support | To answer you. |
We do not collect payment card details: you pay the club directly at the venue. We do not knowingly collect sensitive data such as health, financial or government ID data.
Legal basis
We process your personal data with your consent, which you give when you create an account and use features such as “Around me” or push notifications, and for the legitimate uses permitted by section 7 of the DPDP Act (for example, completing a booking you asked for or complying with law). You can withdraw consent at any time by changing your device permissions, turning off notifications, or deleting your account. Withdrawing consent does not affect processing that happened before.
What we never do
- We do not sell or rent your personal data.
- We do not show third-party ads and do not use advertising trackers or advertising identifiers.
- We do not track you across other companies' apps or websites.
Who we share data with
- The club you book. The club sees your name, the booking details and contact details you give for the booking, so it can receive you and contact you about it.
- Other players. In open matches and on your public player profile, other players see your name, photo, levels, city, sports and playing preferences. Your email address and phone number are not shown.
- Service providers (processors) that run CourtPe for us, under contract and only on our instructions:
- Google Firebase (Google LLC): sign-in, database and push notifications
- Vercel Inc.: website and API hosting
- Resend: transactional email such as booking confirmations
- Apple and Google: “Sign in with Apple” and “Sign in with Google”, and app distribution
- Authorities, when the law requires it.
Where your data is stored
Our database runs on Google Firebase in the Mumbai region (asia-south1), India. Our website and API are hosted on Vercel, and email is sent through Resend; these providers may process data in other countries to deliver the service. Data is encrypted in transit and at rest by our providers.
How long we keep it
- Account and profile data: while your account is open. When you delete your account we remove it as described below.
- Booking and match records: kept after your account is deleted, with your profile anonymised, for as long as clubs and we need them for accounting, tax and dispute resolution.
- Push tokens: replaced when your device issues a new one, and erased when you delete your account.
- Security and audit logs: kept for a limited period to protect the service.
Your rights
Under the DPDP Act you can:
- Access a summary of the personal data we hold about you and how we use it.
- Correct or update it. You can edit most of it yourself in Profile.
- Erase it by deleting your account.
- Nominate someone to exercise these rights if you die or become unable to.
- Raise a grievance with us, and if you are not satisfied, complain to the Data Protection Board of India.
Email harshnagalla@gmail.com from the address on your account. We aim to respond within 30 days.
Deleting your account
In the app: Profile → Settings → Delete account. On the web: the Delete account page. When you delete your account we:
- cancel your upcoming bookings and tell the clubs the slots are free,
- remove you from open matches you joined,
- remove any club staff roles you have,
- replace your name with “Deleted user” and erase your email, phone, photo and push tokens, and
- delete your sign-in account.
If you are the only owner of a club on CourtPe, you need to transfer ownership to another person first, or contact support. Deletion cannot be undone.
Children
CourtPe is not for children under 13, and they may not create an account. If you are under 18, use CourtPe only with the consent and supervision of a parent or guardian. If you believe a child under 13 has given us personal data, contact us and we will delete it.
Security
We use access controls, encrypted connections and the security features of our providers to protect your data. No system is perfectly secure; if a breach affects you, we will notify you and the Data Protection Board as the law requires.
Changes to this policy
We will post any changes here and update the date above. If a change is significant, we will tell you in the app or by email before it takes effect.
Contact
Dash Impex LLP · harshnagalla@gmail.com